Connect Your Domain - Support for Done Deal Website Customers

To connect your domain name to your website, there are 2 steps:

Log in to wherever you bought your domain name and find the DNS settings. (If your domain is registered at Hover, please follow the steps in this article.) Find the one called "A Record". It should be pointing to an IP address, which is a bunch of numbers separated by periods. You just need to replace what's in that box with this one: 51.81.8.215
Next, on your new website at Done Deal Website, go to your Dashboard and you should find a section called Domain. Enter your domain name in that box (with no www or anything else before the domain). Click the button and then you'll need to click another button to move ahead.

That should be all that's needed!

If you run into any trouble, you can send us a message.

We’d also be glad to connect your domain name for you, and we won’t charge you anything to do it. We want to make things as easy for you as possible.

We’ll just need a little information, and we'll need access to your account where you got your domain name. Please fill out the form below:

Domain Connection Request

Name*

Email*

Phone

What's your username on Done Deal Website?

How many domains will we be connecting at this time?*

Which website you would like connected to your domain?*

What's your domain name? (for example, yourname.com)*

Please note: You must already own a domain name. If you don't have one, get one here from GoDaddy or Name Cheap. The links above are affiliate links, meaning, at no additional cost to you, we will earn a small commission if you click through and make a purchase. However, we recommend these services because we use them and have had good success with them so far. You don't have to use our links, but we're a small business and this helps us offset our costs, so we appreciate it.

Please select the first website you would like connected*

What's your domain name for website #1? (for example, yourname.com)*

Please select the second website you would like connected*

What's your domain name for website #2? (for example, yourname.com)*

Please select the Third website you would like connected*

What's your domain name for website #3? (for example, yourname.com)*

Where is your domain/s registered?*

Please specify where it's registered sinced you said "other":*

What's your username for that site?*

For example, if you used GoDaddy to buy your domain name, please provide your GoDaddy username NOT your email.

What's your password for that site?*

For example, your GoDaddy password if that's where you got your domain name.

IMPORTANT: Godaddy has new security measures. In order for us to set up your domain, you need to delegate access to our email.

Use support@servesense.com as the user.

You will need to set the Access Level to Products & Domains.

This article explains how: Delegate Access to Others.

IMPORTANT: This step is REQUIRED in order for us to connect your domain to your website. Skipping this means that your domain will not be connected to your website.

IMPORTANT: NameCheap has new security measures. In order for us to set up your domain, you need to delegate access to our email.

Use support@servesense.com as the user.

This article explains how: Delegate access to Others. Make sure the options for Advanced DNS are checked.

IMPORTANT: This step is REQUIRED in order for us to connect your domain to your website. Skipping this means that your domain will not be connected to your website.

To delegate access in Squarespace, follow the instructions in this guide:

Use support@servesense.com as the user.

This article explains how: Delegate access to Others

IMPORTANT: This step is REQUIRED in order for us to connect your domain to your website. Skipping this means that your domain will not be connected to your website.

IMPORTANT: Google has new security measures. In order for us to set up your domain, you need to delegate access to our email.

Use support@servesense.com as the user.

This article explains how: Delegate access to Others

IMPORTANT: This step is REQUIRED in order for us to connect your domain to your website. Skipping this means that your domain will not be connected to your website.

Please double check your login details. If they are incorrect, we can't set up your domain. This is the most common cause of delays. If you're not sure, please try logging in and make sure the login information works before submitting it.

NOTE: If you have 2-step verification activated on your account, we ask that you deactivate this feature for the purposes of domain mapping. After we have setup the domain mapping you may reactivate this feature. Thank you

Do you have hosting with HostGator?

Do you plan on keeping your hosting with HostGator?

You don't need to pay for hosting since we include hosting with our service. However, we'll use a different approach if you're going to keep your hosting anyway.

Do you have email set up at your domain?*

Yes

Please tell us where your email is hosted*

Any special instructions?

Please tell us anything else we should know

Double Checked Username & Password*

I have double checked my username & password and they are correct

Delegated access*

I have followed the steps above and delegated access to Done Deal Website Support.

Comments

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